To start the manual registration:

  1. Go to Child Management

  2. Click Registrations

  3. Click Create Registration

  4. Fill in the information needed to complete the registration. Staff must liaise with the parent to complete the information

  5. Click Add button

  6. Note: Once the Add button is clicked, the parent will receive an email notification and SMS to inform them about the new registration of their child. Login credentials to the Parent Portal will be included as well.

  7. As a staff - add necessary Discount (eg. Open House Discount). Click the Discount button in the Registration child profile

  8. Click Add Discount

  9. Select Discount for the child

  10. Once discount is added. Parent OR Staff can proceed to the other parts of registration.

  11. Note: If parents want to continue the registration for their child - they can do so by logging in the parent portal.

  12. If staff will continue, make sure staff has the correct information and documents of the child to avoid mistakes.

  13. Upon completion of information, required documents will be asked. 

  14. Note: If staff is doing this on behalf of the parent, make sure to request for the necessary documents.

  15. Staff to Approve or Decline the documents uploaded. 

  16. Click Preview then click Submit. Once verified, an email notification will be sent to the parent.

  17. Once e-consent is completed, parents/staff  can set up the GIRO account. Parents can input CDA and Non CDA accounts for the child.

  18. Once setup - Finance admin will check and approve/decline this

  19. Once GIRO Setup is done, parent can Proceed to Payment

  20. Parent can choose to pay via cheque or PayNow

  21. Once payment is successful, the child is OFFICIALLY enrolled to centre.


Note: If Main applicant select “Pregnancy” option in the “Application for Higher Subsidies under Special Approval” section:

  1. If Expected Date of Delivery ≥ Date of Enrolment

    1. Main applicant will proceed to the next step.

  2. If Expected Date of Delivery < Date of Enrolment

    1. Before the Main applicant can proceed to the next step, the system will display the “Expected Delivery Date is Before Date of Enrolment” message.

  3. If Expected Date of Delivery < Date of Enrolment

    1. At the document upload section, the Main Applicant and Centre Staff will be prompted the “Expected Delivery Date is Before Date of Enrolment” message.